What To Expect

We want to make your experience with Wythe Sheet Metal, Inc. as easy and convenient for you as we possibly can. We understand that it can be a hassle to have technicians/estimators working in your home, so we are going to take a series of steps to minimize any disruption to your everyday life & offer suggestions for home preparation that will ensure your service is completed as efficiently as possible.

Please prepare your home according to the corresponding service below:

For Estimates

Remove any obstructions around existing equipment…

This includes making sure the estimator has a clear path to & from all indoor equipment locations as well as air vents & areas where ductwork is present, removing vehicles & other objects blocking the path to & from outdoor equipment, & removing anything in the installation areas that may cause hazards for the estimator. Also, please clean out any closets which house access doors to attic, equipment, breaker boxes, etc.

Make sure that all pets are in a secured location…

Our pets are part of our family which is why we ask that they be secured in a non-equipment area. We do not want to run the risk of a pet unintentionally gaining access to the outdoors, being accidentally injured or becoming aggressive & injuring our estimator as some animals are very protective of their homes.

For Service Or Maintenance of Existing Equipment

Remove any obstructions around existing equipment…

This includes making sure the technicians have a clear path to & from all indoor equipment locations as well as air vents & areas where ductwork is present, removing vehicles & other objects blocking the path to & from outdoor equipment, & removing anything that may cause hazards for our employees. Also, please clean out any closets which house access doors to attic, equipment, etc.

Make sure that all pets are in a secured location…

Our pets are part of our family which is why we ask that they be secured in a non-service area. We do not want to run the risk of a pet unintentionally gaining access to the outdoors, being accidentally injured or becoming aggressive & injuring our technicians as some animals are very protective of their homes.

If you plan on leaving your home before/during…

We only employee honest, respectable, TRUSTWORTHY employees. If you want/need to leave during your service for any reason you can rest easy knowing that your home is in good hands. If you are leaving before we arrive, just leave clear instructions with our office before your appointment date on how we will be able to gain access to the property, as well as your contact details.

Please be patient & understand that we are unable to pin point an exact appointment time…

We understand that our customers time is important & we do our best to arrive as close to the originally scheduled time as possible, however, our technicians often face situations they cannot avoid which may delay their arrival, such as, unexpected repairs during earlier appointments, navigating tight spaces to reach equipment, traffic backups, etc. Please be patient with our technicians as they are doing the best that they can to ensure everyone is taken care of in a timely manner.

For Installation of New Equipment

Remove any obstructions around existing equipment…

This includes making sure the technicians have a clear path to & from all indoor equipment locations as well as air vents & areas where ductwork is present, removing vehicles & other objects blocking the path to & from outdoor equipment & installation area, & removing anything in the installation areas that may cause hazards for the installation crew. Also, please clean out any closets which house access doors to attic, equipment, breaker boxes, etc.

Remove any valuable items in or around the installation area…

Our technicians are the best at what they do & they will take the up most care with your home & belongings, but it is always better to be safe than sorry & removing items of value will decrease any chances of accidental damage occurring during the installation process.

If you plan on leaving your home before/during…

We only employee honest, respectable, TRUSTWORTHY employees. If you want/need to leave during your service for any reason you can rest easy knowing that your home is in good hands. If you are leaving before we arrive, just leave clear instructions with our office before your appointment date on how we will be able to gain access to the property, as well as your contact details.

Make sure that all pets are in a secured location…

Our pets are part of our family which is why we ask that they be secured in a non-installation area. We do not want to run the risk of a pet unintentionally gaining access to the outdoors, being accidentally injured or becoming aggressive & injuring our technicians as some animals are very protective of their homes.

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